FAQs from Redi

Get Answers to common Cannabis questions from Redi Experts

The REDI cannabis dispensary is conveniently located just off Boylston and I-95 at 24 Elliot St,Newton, MA 02461. 24 Elliot St, Newton, MA 02461. We have our second location in The Cloverleaf Mall on 321 Speen Street, Natick MA 01760,

A third location in the Fenway neighborhood on 1114 Boylston Street, Boston 02215.
The Fenway store is expected for 2023.



The REDI dispensaries is open 7 days a week! Visit or schedule an appointment from 9:00a – 9:00p on Monday through Saturday, and 12:00p – 6:00p on Sunday.

In order to make a recreational cannabis purchase at The REDI Dispensary, you must be 21+ with a valid governmental I.D. that is presented to our security team just prior to entering the main sales floor. You can also place an order online or book ahead for full service or a consultation. In Massachusetts, you must be 21+ with a valid government-issued photo ID to purchase cannabis.
Purchasers of cannabis dispensary products do not need to be Massachusetts residents.

Redi has an optional mask policy. Any guests wishing to wear a mask are welcome to do so. A number of our staff members have opted to continue wearing masks.

If you would prefer that the customer service representative wear a mask while assisting you please let us know!

Recreational cannabis products sold at Redi are sourced from Massachusetts-licensed cultivators and manufacturers. Individual cannabis products sold by Redi will include the name and contact information from where they were sourced.

We do not offer Medical Cannabis Sales at this time. Medical patients can still visit as recreational guests. We are open for recreational cannabis sales permitting anyone aged 21 years or older with a valid I.D. to visit.

You can visit us in a few different ways: 

  1. Place an order online and select a time slot to pick up your order.
  2. Make a walk-in appointment online to browse and order in store.
  3. Make a virtual or walk-in consultation appointment to sit down and speak with a staff member about what products may be best for you.

All orders must be placed online through our platform or in-store using one of our tablets.  Need help?  Schedule a walk-in or virtual consultation and we’ll guide you through it.

Massachusetts state law permits consumers to purchase up to one ounce of flower or five grams of concentrates in one purchase.

Yes!  As long as you are over 21 years of age and have a valid photo ID.  Note that Massachusetts state laws must be followed regarding consumption, and federal law prohibits crossing state lines while in possession of marijuana.

We only accept temporary IDs that fit the cannabis control commission’s guidelines for a Valid I.D (Includes Name, Picture, DOB, expiration date and does not state it is invalid as an ID).
Unfortunately, Massachusetts temporary IDs are unacceptable but New Hampshire ones are.

We do accept valid government-issued Military IDs that include Name, Picture, DOB, and Expiration Date.

No persons under 21 years of age are permitted to enter the dispensary.

Yes! We have an ATM located inside the dispensary.

Our Debit system runs as an ATM terminal and charges a $3.50 fee. Individual banks may incur an additional fee.

Cash or debit are accepted. As long as cannabis remains illegal at the federal level, banks will refuse to allow dispensaries to accept credit card transactions as a payment option. We cannot
accept ApplePay or any other form of electronic payment.

No, your ID is not saved to our system. Your information will automatically erase after each scan. The scanning system is used to verify the information on your ID is accurate.

No, Massachusetts does not track recreational cannabis customers, only medical patients. We do not share information with law enforcement or government agencies without a warrant.

It is the Policy of Redi to round all transactions to the nearest dollar. This decision was driven by the nationwide change shortage. It also helps us increase efficiency in our transactions.
Amounts of $0.49 and below are rounded down to the nearest dollar while amounts of $0.50 and above are rounded up to the nearest dollar. If a client does not wish their order to be rounded, they are able to pay the exact amount with change.
We are not able to return any coins as we do not store any change in the drawer. Any net positives from rounding will be donated to charity at the end of the month. Thank you for helping Redi provide the best possible service!

All orders must be picked up on the business day they are placed.
If an order is placed after the close of business (9 pm Mon-Sat & 6 pm Sunday) or prior to opening (9 am Mon-Sat & 12pm Sunday), your order will be available for pickup during the next upcoming business day.

Example: If an order is placed at 11:30 pm on Thursday it will be available for pickup between 9 am-9 pm Friday.

Please call us with any questions!

As an adult-use cannabis retailer, we are unable to offer discounts to customers.

Redi is working on a loyalty program. To benefit when it launches, sign up for the Redi VIP Club.

It is illegal to transport marijuana or marijuana products across state lines. Offenders can receive a penalty and or fines.

Yes! You can place an online order for pick up of recreational cannabis, please see our menu here.

Any cannabis product or cannabis accessory deemed defective by management may be returned.

Returned products must be within 30 days of purchase with the original receipt and brought to the Redi location in which the item was purchased. No cash returns. In-store credit or product swaps ONLY.

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